Terms & Conditions

These terms apply when you use the BrightFind website or purchase products through our store.

Product information

We aim to present product descriptions, images, prices and availability accurately. Product appearance can vary slightly from images, and availability may change.

Orders and payment

An order is subject to acceptance and successful payment. We may need to contact you if there is a pricing, availability, payment, address or fulfilment issue affecting an order.

Delivery

Delivery estimates are not guaranteed and can be affected by destination, carrier, supplier location and other circumstances outside our direct control. Please see our Delivery Information page for more detail.

Returns and refunds

Please see our Refund Policy for information about contacting us regarding a return, faulty item, incorrect item or refund request.

Website use

You may use this website for lawful personal shopping and information purposes. You must not misuse the website, interfere with its operation, or use its content in a way that infringes applicable rights.

Applicable rights

Nothing in these terms is intended to exclude or limit rights that cannot lawfully be excluded or limited under applicable Australian law.

Contact

If you have a question about these terms, please contact BrightFind through our Contact page.